Org Review Agent

Know what is really happening inside your Salesforce org.

Create a complete, evidence-linked view of how your org has been built, how it is being used, where risk is accumulating and what to improve.

Book an Org Review See a sample health check report
Read-only by default · Customer-controlled access · Findings linked to source metadata · No production changes without approval

Your Salesforce org knows more than its documentation does.

As your Salesforce org evolves, it becomes harder to know what was built, by whom and why. Knowledge and documentation fade over time, leaving behind complexity and growing technical debt.

No reliable source of truth
Leads to
Slow onboarding, repeated discovery and key-person dependency
Automations no one fully understands
Leads to
Change risk, duplicated logic and unpredictable outcomes
Unused or overlapping configuration
Leads to
Admin burden, complexity and licensing waste
Poor-quality or inaccessible data
Leads to
Weak reporting, low trust and unreliable AI outcomes
Security and access sprawl
Leads to
Control gaps, excessive privilege and audit effort
Point-in-time health checks
Leads to
New drift appears as soon as the review is finished
How it works

Four steps from authorised access to continuous visibility.

01
Connect securely
Authorise read-only access to the relevant Salesforce orgs and approved MCP-enabled systems. Define scope, environments and review objectives.
02
Discover and explain
Inventory metadata and configuration, extract source XML, map dependencies and translate technical components into clear natural-language documentation.
03
Assess and prioritise
Evaluate architecture, technical debt, security, data, automation, performance, adoption and alignment with Salesforce Well-Architected principles.
04
Report and monitor
Generate diagrams, detailed reports and a phased remediation roadmap. Add monitors to detect drift, risk and degradation after the review.
Example evidence
Metadata inventory: 41,208 components across 3 orgs, permissions scoped to a read-only integration user.
Living blueprint

Every component, explained. Every relationship, traceable.

The Org Review Agent builds a searchable catalogue of what exists, why it appears to exist, what depends on it and how it participates in the wider business process.

Natural-language explanation. Plain-English purpose, behaviour, dependencies, owners and likely business impact.
Source-level evidence. Underlying Salesforce metadata and XML retained alongside the explanation.
Dependency mapping. Upstream and downstream relationships across configuration, automation, code and integrations.
Process visualisation. Generated flowcharts, entity relationships, automation paths, integration maps and access models.
Search and interrogation. Ask questions such as “What updates Opportunity Stage?” or “Which processes depend on this field?”
Living documentation. Re-run or monitor the org so documentation evolves as the platform changes.
Opportunity.StageName 7 dependencies
Overview
Picklist field on Opportunity, 14 active values, referenced by 7 components across automation, reporting and one integration. Last changed 11 days ago by an admin outside the release path.
Natural-language explanation
Drives the sales stage of an opportunity and gates two approval paths. Changing a value affects forecast categories, the ERP sync payload and three dashboards used by regional sales leadership.
Dependencies
Upstream: Lead conversion flow, Web-to-Lead handler. Downstream: Opp_Stage_Sync flow, OpportunityTrigger (Apex), Forecast rollup, ERP outbound message, 3 dashboards, 1 validation rule.
XML
<picklistValue> <fullName>Negotiation</fullName> <default>false</default> <forecastCategory>BestCase</forecastCategory> </picklistValue>
Diagram
Stage change → after-save flow (Opp_Stage_Sync) and Apex trigger both write Amount → forecast rollup → ERP sync. Two write paths on the same field, no fault handling on the flow.
Usage
Set on 98% of records created in the last 12 months. Two values ("Qualified — Legacy", "On Hold") unused for 19 months. Field appears in 22 reports, 6 of which have not been run this year.
Risks
Duplicate write paths on Amount; missing fault handling; hard-coded stage names in Apex; one dashboard depends on a value marked for retirement.
Recommendations
Consolidate the trigger and flow into a single write path; move stage names to custom metadata; retire two unused values after report clean-up; add a monitor on stage-automation change.
Ask the org What updates Opportunity Stage? Interrogate
Review lenses

From inventory to insight

Twelve lenses turn the catalogue into judgement. Open a lens to see what the agent looks for.

Architecture & design quality
+
Structural soundness, coupling, complexity, layering, extensibility and alignment with the Salesforce Well-Architected Framework.
Technical debt
+
Deprecated patterns, workarounds, duplicated logic, orphaned components, hard-coded values and the effort required to remediate.
Security & access
+
Privilege levels, sharing model, guest and integration access, sensitive-data exposure and audit-relevant gaps.
Data quality & model
+
Completeness, accuracy, duplication, field usage, model complexity and fitness for reporting and AI.
Automation quality
+
Overlapping automation, recursion risk, error handling, entry criteria, orchestration and maintainability.
Performance & scalability
+
Limits pressure, transaction hotspots, large-data-volume risk and asynchronous processing opportunities.
Integration health
+
Ownership, authentication, endpoint risk, failure handling, duplication and observability gaps.
Usage & adoption
+
Feature, object and field usage; inactive reports and dashboards; licence utilisation; process bypass and workarounds.
Release health & environment drift
+
Production-versus-sandbox differences, unmanaged change, source-control divergence and untested dependencies.
Maintainability & operability
+
Documentation coverage, ownership, naming, testability, support readiness, monitoring and admin effort.
Business-process fit
+
Configuration that no longer matches policy or operating model; process gaps; duplicate steps; manual work.
AI and automation readiness
+
Data trust, permission boundaries, knowledge quality, process clarity, grounding and governance prerequisites for Agentforce.
Diagrams

See the business process hidden inside the configuration.

The agent interprets relationships across metadata, automation, code and integrations to generate diagrams that teams can validate and use in design, support, audit and change planning.

Business-process flows — lead conversion, opportunity management, case routing, onboarding and renewals.
Automation maps — triggers, flows, rules, asynchronous paths, approvals, exceptions and downstream updates.
Entity relationship diagrams — objects, fields, lookups, master-detail relationships and key data domains.
Integration architecture — systems, interfaces, direction of travel, data exchanged, authentication and failure paths.
Security and access maps — role, permission, sharing and privileged-access pathways.
Dependency and impact maps — everything affected by changing a field, object, flow, class or integration.
Environment drift diagrams — what differs across production, sandboxes and connected source repositories.
Metadata in · process out
Flow XML
Opp_Stage_Sync
Org Review Agent
Traces every write path
Process map
2 conflicting write paths
Flow & Apex trigger both write Amount — no fault handling on the flow.
Example on-page prompt
“Show me every automation that can change Opportunity Amount, the conditions under which it runs, and the systems affected downstream.”
Also generated for
Entity relationships Integration architecture Security & access maps Dependency & impact maps Environment drift
Reports

One review. Multiple decision-ready views.

Generate an executive view for leaders, detailed evidence for architects and administrators, and focused worklists for remediation teams.

Featured deliverable

Overall Salesforce Health Check

For the CIO, CTO, CDO and Salesforce owner: an executive scorecard, risk summary, value leakage, critical findings, heatmap, recommended priorities and a phased roadmap.

Request a sample health check
Org health 0/100
Security & access41
Automation quality55
Data quality63
Architecture alignment74
Adoption & licences78
Illustrative scorecard. Every score links to the findings and source metadata behind it.
Technical Debt Assessment
Architects, platform owner
Debt inventory; severity; effort; dependency risk; quick wins; retirement and consolidation candidates; remediation backlog.
Well-Architected Alignment Review
Architecture and risk leaders
Assessment against trusted, easy and adaptable principles; evidence; maturity gaps; target-state recommendations.
Metadata & Configuration Catalogue
Admins, developers, support
Searchable component inventory; natural-language descriptions; XML; owners; dependencies; usage and last-change context.
Automation & Process Review
Business owners, architects
End-to-end process diagrams; conflicting or duplicate automation; control gaps; fault handling; simplification opportunities.
Data Quality & Model Review
Data and business teams
Quality metrics; model complexity; duplicates; unused fields; stale records; ownership; reporting and AI readiness; action plan.
Security & Access Review
Security, audit, compliance
Privilege and sharing analysis; access pathways; dormant and integration access; sensitive-data risk; remediation priorities.
Performance & Scalability Review
Engineering, operations
Hotspots, limits pressure, slow paths, data-volume risks, asynchronous opportunities and performance remediation.
Adoption & Licence Optimisation
Business leaders, platform owner
Usage patterns; underused functionality; friction; inactive assets; licence utilisation; enablement and simplification actions.
Integration Landscape & Risk
Enterprise architecture
System map; ownership; interfaces; authentication; data flows; failure handling; criticality and modernisation opportunities.
Environment & Release Drift
DevOps and delivery teams
Differences between orgs and source; unmanaged changes; deployment risk; version drift; reconciliation actions.
AI / Agentforce Readiness
AI, data and Salesforce leaders
Readiness across data, permissions, knowledge, processes, grounding, guardrails, testing and monitoring.

A clear route from finding to business value.

The Overall Health Check connects technical evidence to operational impact and investment priorities. It should feel like a decision tool, not a static audit.

1 Executive health scorecard
2 Evidence-linked findings
3 Business impact
4 Prioritised remediation backlog
5 Quick wins
6 Target-state recommendations
7 Measurement plan
Illustrative roadmap structure
Short term · 0–90 days
Stabilise and reduce immediate risk
Resolve critical access or automation risks; establish ownership; remove obvious dead assets; fix priority data issues; baseline monitors.
Medium term · 3–9 months
Simplify and strengthen the platform
Consolidate automation; rationalise the data model; improve release controls; optimise licences; remediate integration and performance hotspots.
Long term · 9–18+ months
Modernise and increase ROI
Progress target architecture; re-platform legacy customisation; improve operating model; enable trusted AI and Agentforce use cases; continuously optimise.

Findings can be exported into a delivery backlog or connected work-management tool where an integration is available.

Entry points

When teams start an Org Review

Before a transformation
Establish an evidence-based baseline before redesign, reimplementation, consolidation or Agentforce adoption.
Book an Org Review →

Frequently asked questions

The recommended default is read-only. It documents, analyses and recommends. Any capability to create work items or support remediation is customer-controlled and clearly described.

Your authorised Salesforce orgs and the approved MCP-enabled sources required for the agreed scope — such as source, release or work-management context where available.

Metadata and configuration across the data model, user experience, automation, code, security, integrations, analytics, release landscape and relevant Salesforce clouds, subject to permissions and API coverage.

Yes. It pairs natural-language descriptions with technical evidence, dependencies and source XML so business and technical teams can work from the same understanding.

Yes. Depending on the available evidence, it can generate process flows, automation maps, entity relationships, integration architecture, access pathways and impact maps.

It combines automated discovery, living documentation, evidence-linked analysis, role-specific reports and ongoing monitoring. The objective is continuous visibility rather than a point-in-time slide deck.

Yes, where authorised. Multi-org analysis can support landscape documentation, consolidation planning and environment-drift assessment.

Timing depends on org size, complexity, products, connected sources and the depth of review.

Yes. Findings can be prioritised by risk, business impact, effort and dependencies, then organised into short-, medium- and long-term horizons.

Metadata drift, technical debt, automation, data quality, security, performance, adoption, integrations, releases, compliance, AI readiness and agreed business-process outcomes.

Turn your Salesforce org into a system your team can understand, improve and trust.

Start with an Org Review to document what exists, expose what is holding the platform back and create a practical path to greater Salesforce value.

Book an Org Review Request a sample health check

Tell us which Salesforce clouds you use, how many orgs are in scope and what prompted the review. We’ll recommend the right starting point.