recruitment staffing - Get Generative

Pre-solved

We have already solved the hardest challenges for recruitment and staffing before your project starts.

Make CRM and ATS operate as one business

Governed ownership and handoff patterns connect client demand, jobs, candidates, placements and revenue without duplicate entry or competing records.

Know who is genuinely ready to place

Availability, work rights, credentials and client-specific requirements are modelled as reusable, time-bound records — not notes, inboxes or spreadsheets.

Turn the candidate database into an active talent community

Identity resolution, consent, preferences and engagement signals help recruiters rediscover qualified people before buying another job ad.

Protect margin from job approval to invoice

Rate cards, award rules, allowances, timesheets, pay, bill and exception controls make placement economics visible before leakage occurs.

The AI-native approach

Seven agents. Every project starts pre-loaded.

We embed industry knowledge into the agents — not a methodology deck. From day one, every agent applies your industry’s workflows, regulations, data models and proven patterns — from Discovery through Managed Services. The result: industry expertise built directly into your solution and project artefacts from week one.

Discovery

Runs workshops from pack process models. Asks how permanent, contract, labour-hire or healthcare workflows differ from the baseline, then records only the deltas.

Design

Starts from pre-built stories, acceptance criteria and the client-job-candidate-placement data model. Every artefact is badged From pack, Adapted or Net new.

Metadata

Diffs the existing Salesforce and ATS estate against the pack data model, or validates a clean landing zone.

Build

Instantiates Flow, validation and integration skeletons parameterised to the approved design.

Test

Runs pack test suites with synthetic clients, jobs, candidates, credentials, placements and timesheets. Traceable story → acceptance criteria → test.

Deploy

Inherits pack environment, release, security and cutover conventions.

Managed Services

Takes over the pack reporting and control layer, then improves matching, adoption and operational performance after go-live.

Inside the pack

What makes our Agents ready for Salesforce implementation for recruitment and staffing

See exactly what our agents know and apply to your implementation.

Agent Skills

What it impacts

Process models

Market intelligence → client development → job intake → sourcing → registration → assessment → compliance → submission → placement → mobilisation → time/pay/bill → care, extension and redeployment. Permanent, contract and healthcare variants. Mermaid + structured JSON.

Data model extensions

Client, hiring manager, job, candidate, skill, application, submission, credential, availability, rate card, placement, assignment, roster, timesheet, pay item, bill item and service case objects layered on Salesforce and the chosen ATS.

Story & AC library

Parameterised user stories with acceptance criteria, tagged by use case, cloud and persona: business development lead, recruiter, compliance officer, rostering coordinator, payroll, finance, client and candidate.

Flow / Apex patterns

Job qualification, rate approval, duplicate prevention, credential expiry, placement readiness, assignment extension, redeployment, timesheet exception and pay/bill reconciliation.

Agent prompt & topic-action sets

Job brief drafting, candidate profile summarisation, match explanation, shortlist preparation, compliance gap review, account briefing and placement-health actions.

Test suites

Synthetic clients, jobs, candidate pools, credentials, assignments, rosters, timesheets and invoices across permanent, contract and healthcare scenarios.

Reporting packs

Job funnel, time to first submission, time to fill, conversion, consultant productivity, compliance readiness, redeployment, gross margin, payroll exceptions and client share of wallet.

If a component is empty in the manifest, the row renders empty. The page cannot overstate the pack.

The solution

How we implement Salesforce for recruitment and staffing firms.

We connect the entire staffing journey — from client growth and job intake through candidate matching, compliance, placement and workforce delivery. Our agents apply privacy, Fair Work and labour-hire licensing logic to automate work and identify risk before it becomes a problem.

20 of 20 use cases

Use case

Pillar

Salesforce

Agent / integration hook

Market and client propensity scoring

Client Growth

Sales Cloud, Data 360, Tableau

Opportunity agent prioritises sectors, accounts and locations showing likely demand

Unified client and hiring-manager view

Client Growth

Sales Cloud, Data 360

Account agent surfaces jobs, placements, revenue, margin, contacts and service issues

Key-account coverage and whitespace

Client Growth

Sales Cloud, Agentforce

Coverage agent identifies functions, sites and talent categories not yet served

Tender, terms and rate-card management

Client Growth

Sales Cloud, Revenue Cloud

Commercial agent validates terms, pricing and approval thresholds

AI-assisted job intake and qualification

Demand & Jobs

Sales Cloud, Agentforce

Job agent converts calls, emails and briefs into structured requisitions

Job distribution and source attribution

Demand & Jobs

ATS, MuleSoft, Data 360

SEEK and other boards; posting and application attribution

Candidate registration and CV parsing

Talent & Matching

Experience Cloud, ATS

Profile agent extracts skills and preferences, then requests consent and missing fields

Candidate identity and duplicate resolution

Talent & Matching

Data 360, ATS

Identity rules consolidate records without losing source and ownership history

Skills, availability and preference management

Talent & Matching

ATS, Experience Cloud

Candidate agent prompts updates and maintains searchable, current profiles

Explainable candidate-to-job matching

Talent & Matching

Agentforce, ATS

Match agent ranks on approved evidence and explains why — the recruiter retains judgement

Screening, assessment and references

Talent & Matching

Agentforce, Service Cloud

Screening agent coordinates questions, assessments and reference providers

Talent nurture and redeployment

Talent & Matching

Marketing Cloud, Data 360

Journey agent re-engages dormant talent and acts before assignments end

Credential and work-right verification

Compliance & Readiness

ATS, MuleSoft

Ahpra, VEVO-compatible, police, identity and qualification checks

Client-specific compliance packs

Compliance & Readiness

Salesforce Flow, ATS

Readiness agent calculates evidence required by role, client, site and jurisdiction

Expiry, renewal and audit management

Compliance & Readiness

Service Cloud, Agentforce

Compliance agent chases renewals and preserves a defensible audit trail

Submission, interview and feedback

Placement

ATS, Experience Cloud

Submission agent formats profiles, schedules interviews and captures outcomes

Digital offer, contract and onboarding

Placement

Experience Cloud, eSignature

Onboarding agent generates documents and monitors commencement readiness

Roster, mobilisation and placement care

Workforce Delivery

Service Cloud, ATS

Placement agent coordinates shifts, travel, welfare checks, incidents and extensions

Timesheet-to-pay-to-bill integration

Workforce Delivery

MuleSoft, ATS, finance

Exception agent reconciles approved time, allowances, payroll and invoices

Placement, margin and performance intelligence

Insight & Optimisation

Tableau, Data 360

Insight agent monitors funnel velocity, compliance, redeployment and profitability

Platform

Salesforce clouds we deploy here.

Sales Cloud

Client acquisition, account planning, jobs, terms and rate approvals.

Service Cloud

Candidate care, client service, contractor incidents and payroll queries.

Data 360

Unified candidate, client and placement view across channels and systems.

Agentforce

Job intake, matching support, compliance review, summaries and next actions.

Marketing Cloud

Talent communities, job alerts, client campaigns and redeployment journeys.

Experience Cloud

Candidate, contractor and client self-service portals.

MuleSoft

ATS, job board, regulator, checking, payroll, VMS and finance integration.

Tableau

Funnel, compliance, consultant productivity, revenue and margin reporting.

Slack

Approvals, placement exceptions and cross-functional coordination.

Integrations & compliance

The ANZ systems and obligations, mapped.

Systems we integrate

ATS platforms — TargetRecruit, Bullhorn, JobAdder Talent marketplaces — SEEK, LinkedIn, Indeed, Workforce Australia Ahpra PIE & credential services Police, identity, qualification & work-right providers Reference checking providers Rostering & VMS/MSP platforms Travel, eSignature & document management Timesheet platforms Astute & TargetRecruit Middle Office Payroll engines Xero, MYOB, NetSuite, TechnologyOne & Dynamics Outlook/Exchange, telephony, SMS & WhatsApp CMS & web forms

Obligations we design for

Privacy Act and Australian Privacy Principles, including candidate consent, access, retention and third-party processing

Fair Work Act, Modern Awards, National Employment Standards and record-keeping

Regulated labour-hire arrangement orders and protected pay rates where applicable

State and territory labour-hire licensing requirements

Work health and safety and shared obligations with host organisations

Anti-discrimination, equal opportunity and explainable AI-assisted decisions

Right to work, visa and identity verification

Healthcare registration, credential, vaccination and facility-specific requirements where applicable

Data security, auditability, segregation of duties and payroll controls

Proof

A sample of the actual output.

Rather than case studies, we show the artefacts. These are the Agent outputs a recruitment and staffing engagement starts from — the real deliverable, not a claim about it.

User stories

Three stories with acceptance criteria

Job qualification and rate approval; credential readiness; assignment redeployment — tagged by persona, cloud and employment model.

Data model

ERD extract of the connected staffing model

Client, job, candidate, credential, availability, placement, assignment, timesheet and billing relationships, with system-of-record rationale.

Test suite

One executable end-to-end scenario

An urgent healthcare or contract placement run against synthetic data, traced story → acceptance criteria → test, including compliance and pay/bill exceptions.

AI agents that already know recruitment and staffing.

We have already solved the hardest challenges for recruitment and staffing before your project starts.

Make CRM and ATS operate as one business

Know who is genuinely ready to place

Turn the candidate database into an active talent community

Protect margin from job approval to invoice

Seven agents. Every project starts pre-loaded.

What makes our Agents ready for Salesforce implementation for recruitment and staffing

How we implement Salesforce for recruitment and staffing firms.

Salesforce clouds we deploy here.

The ANZ systems and obligations, mapped.

A sample of the actual output.

The agents do the volume. Our forward deployed engineers do the judgement.

Request an Industry Design Sprint