AI-Powered Salesforce Managed Services

Reduce Salesforce managed services cost by up to 80%

Review your org, remediate technical debt and resolve support tickets faster with GetGenerative.ai Agents and expert Salesforce FDEs.

Get started with an Org Review
Complimentary health check, remediation roadmap and 5 ticket fixes included.
Your Salesforce Org
Metadata Agent
Review
Build Agent
Remediate
Support Agent
Run
Review Remediate Run

Traditional managed services are slow, manual and expensive because every issue requires teams to rediscover business context, analyse metadata, review code, assess impact, document changes and test fixes.

GetGenerative.ai changes the model. Our platform becomes the single source of context for your Salesforce org — combining business processes, metadata, code base and Salesforce MCP connections to deliver faster triage, smarter remediation and lower-cost ongoing support.

Start with a complimentary Org Review

Experience the GetGenerative.ai managed services model at no cost. We will review your Salesforce org, identify technical debt, create a remediation roadmap and fix 5 open support tickets in one day.

Get started with an Org Review
What's included
Complimentary Salesforce health check
Technical debt assessment
Remediation roadmap creation
5 support tickets fixed in one day
30 days platform access

A smarter way to manage your Salesforce org

GetGenerative.ai combines AI Agents, Salesforce context and expert delivery to reduce the cost and complexity of managed services.

Org review dashboard & health score
Powered by Metadata Agent

Review Your Org

Create a complete as-is view of your Salesforce org using metadata, configuration, code, architecture patterns and Salesforce MCP connections.

  • Identify technical debt
  • Detect architecture drift
  • Surface risk and complexity
  • Prioritise remediation actions
Remediation workbook & deploy
Powered by Build Agent

Remediate Technical Debt

Turn remediation priorities into implementation workbooks, configuration changes, code updates and deployment-ready fixes.

  • Create remediation workbooks
  • Identify config and code changes
  • Generate metadata and code
  • Deploy fixes to sandbox
Support triage & ticket queue
Powered by Support Agent

Run Ongoing Support

Manage bugs, enhancements and BAU requests with AI-powered triage, impact analysis, fix generation, testing and documentation.

  • Analyse support requests instantly
  • Identify dependencies and impact
  • Generate fixes and documentation
  • Test and validate every change

One source of context for every support request

Support Agent understands your Salesforce org before recommending a fix.

Most support teams lose time trying to understand what has changed, what depends on what, and how a fix may affect users, integrations or business processes. GetGenerative.ai connects business process, metadata, code base and Salesforce MCP context so every issue is analysed with full organisational understanding.

Business Process

Workflows, approvals, rules, automations and operating processes.

Code Base

Apex, LWC, triggers, classes, integrations and automation logic.

Support Agent
Salesforce MCP

Real-time Salesforce access, org context and connected data.

Metadata

Objects, fields, flows, permissions, layouts and configuration.

More context means faster triage, safer fixes and better outcomes.

From org review to ongoing support

Review Prioritise Remediate Resolve Validate Improve
1
Review

Metadata Agent scans your Salesforce org to create an as-is view of metadata, configuration, code and architecture.

2
Prioritise

The platform identifies technical debt, architecture drift, risk areas and remediation priorities.

3
Remediate

Build Agent generates implementation workbooks, configuration updates, code changes and deployment-ready fixes.

4
Resolve

Support Agent analyses bugs, enhancements and BAU tickets with full org and business context.

5
Validate

Every fix is documented, tested and validated before deployment.

6
Improve

Your org continuously becomes cleaner, safer and more aligned to Salesforce best practices.

Everything your managed services team needs

Fast Triage

Automatically analyse tickets, classify requests, understand intent and extract key details.

Impact Analysis

Identify affected metadata, dependencies, integrations, users, permissions and business processes.

Smart Fix Generation

Generate configuration changes, Apex, LWC, Flows and automation updates aligned to best practices.

Complete Documentation

Create impact notes, implementation workbooks, release notes and support documentation.

Built-in Testing

Generate test cases, validation steps and deployment checks for every fix.

Safer Deployment

Move changes through sandbox validation before production release.

Why managed services cost drops by up to 80%

Automate the heavy lifting. Keep experts in control.

A large part of managed services cost comes from manual triage, dependency analysis, documentation, fix preparation, testing and release coordination. GetGenerative.ai automates these time-consuming activities while Salesforce FDEs provide expert oversight, governance and quality assurance.

Traditional Managed Services

High manual effort, slow triage, large team dependency, reactive support.

Manual checklists & rediscovery
Slow, costly ticket resolution
Large team dependency
GetGenerative.ai Managed Services

AI-led analysis, faster fixes, complete documentation, expert-led governance.

AI-led triage & impact analysis
Faster fixes & documentation
Leaner, expert-led teams
Cost reduction drivers
Faster ticket understanding
Automated impact assessment
AI-generated fixes
Reduced documentation effort
Faster testing and validation
Leaner support teams
Lower manual analysis
Continuous debt reduction

AI-powered support, governed by Salesforce experts

Our Salesforce FDEs work with GetGenerative.ai Agents as virtual team members. The Agents accelerate analysis, remediation, testing and documentation, while our experts ensure architecture alignment, business relevance, quality and delivery governance.

AI speed with expert judgement.
Salesforce FDE
Metadata
Build
Support

Built for Salesforce teams that need faster, leaner support

High-volume support teams

Reduce backlog and resolve tickets faster.

Orgs with technical debt

Identify and remediate accumulated complexity.

Enterprises with multiple clouds

Support complex Salesforce landscapes with more context.

Partners delivering managed services

Scale delivery without adding large support teams.

Teams under cost pressure

Lower support cost without compromising quality.

Not sure if it fits?

Start with a complimentary Org Review and see the model in action — no cost, real fixes.

Get an Org Review

Get started with an Org Review

Start with a complimentary Salesforce health check powered by GetGenerative.ai. We will review your org, identify technical debt, create a remediation roadmap and fix 5 open support tickets in one day — at no cost.

You also get 30 days of platform access to experience AI-powered triage, remediation, documentation and managed services delivery.

Get started with an Org Review
No-cost review. Real fixes. Platform access included.
What's included
Complimentary org health check
Technical debt and risk assessment
Remediation roadmap creation
5 support tickets fixed in one day
30 days platform access