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Docs›Apps›Slack app

GetGenerative.ai for Slack

Approve stories, track test runs and triage tickets without leaving Slack.

What the app does

Salesforce delivery teams review stories, approve designs and triage defects across several tools. The GetGenerative.ai app for Slack brings those decisions into the channels where your team already works, so approvals and updates no longer wait for someone to log in.

GetGenerative.ai is an AI delivery platform for Salesforce. Its agents handle discovery, design, build, testing and support for an implementation project.

Install and get started

  1. 1
    Add to SlackClick Add to Slack and choose your workspace. A workspace admin may need to approve the install.
  2. 2
    Review permissionsSlack shows the scopes listed below. Optional scopes can be skipped and added later.
  3. 3
    Connect your GetGenerative.ai accountSign in to GetGenerative.ai to link your account. No manual user mapping is needed. If you don't have an account yet, you can create one here.
  4. 4
    Confirm and choose projectsYou land on a confirmation page where you pick the projects and channels to receive updates.
  5. 5
    Try itOpen the app's Home tab in Slack or type /getgen help to see what you can do.

Permissions we request

We follow the principle of least privilege. The app works fully with the required scopes. Optional scopes add extras, and you can grant them later by reinstalling.

ScopeTypeWhy we need it
commandsRequiredAdds the /getgen slash command and the Create ticket message shortcut.
chat:writeRequiredPosts approval requests and status updates in channels you configure and in the app's Messages tab.
im:writeRequiredSends you direct notifications about items assigned to you.
users:readRequiredShows the right names on approvals and links your Slack user to your GetGenerative.ai account.
links:readOptionalRecognises GetGenerative.ai links posted in channels.
links:writeOptionalShows a preview card for those links, with status and owner.

AI and your data

AI-generated content can be inaccurate.Summaries, story drafts and suggested fixes are produced by a large language model. Review them before approving or acting on them.
Agent chat needs a paid Slack plan.Chatting with GetGenerative.ai in the Slack AI agent container requires a paid Slack plan. Notifications, approvals, slash commands and shortcuts work on every plan.
  • We never use Slack data to train AI models.
  • The app only acts in channels you invite it to. It does not join channels on its own or post to #general.
  • You only see projects and items you can already access in GetGenerative.ai and in Slack.
  • Message text is processed to answer your request and is not stored. We keep only IDs and timestamps needed to deliver updates.

Pricing

Included with your GetGenerative.ai subscription. There is no extra charge for the Slack app.

Support

Contact support

Email support@getgenerative.ai or use the contact form. No extra account needed. We reply within 2 business days.

Open contact form

Help inside Slack

Type /getgen help in any channel or open the app's Home tab for setup guides, settings and support details.

Privacy policy

What we collectYour Slack user and workspace IDs, display name, the channel IDs you connect, and the content of commands and shortcuts you send to the app.
How we use itTo link your accounts, deliver the notifications you configure, and respond to your commands. Nothing else.
How long we keep itLinking data is kept while the app is installed and deleted within 30 days of uninstall. Command content is not stored after a response is sent.
Access, transfer or deleteYou can ask to access, export or delete your data at any time, in line with GDPR and CCPA. Uninstalling the app also starts deletion.
ContactEmail privacy@getgenerative.ai or use our contact form for any data request.